Retirement Income Is Front and Center. Should Your Committee Consider the Pursuit?

By Mark Olsen, Managing Director at PlanPILOT

Retirement income services and solutions have remained an overarching theme in the defined contribution (DC) space for many years—yet to date, implementation and traction has remained limited. The need to help plan participants translate retirement savings into income is real and well understood. In equal form, the layers of complexity and variation in approaches have influenced the tepid pace of adoption thus far. In this article, we will offer a backdrop of complicating factors, summarize key retirement service and solution concepts, and provide suggested activities for plan sponsor consideration.

The Perpetual Cycle of Retirement Income

All parties involved in DC plans have a keen understanding of the actual need to assist retiring participants in the draw-down of their retirement savings. What remains in question are several matters: who is the responsible party in the setup, who should bear the cost, and what are the solution(s) best suited to meet the need. Plan sponsors broadly know they have a role in solving what can be referred to as the “retirement income conundrum,” but they also know they cannot do it alone. In fact, they are beholden to partners such as recordkeepers, asset managers, and even insurance companies to be able to offer solutions. 

As if the reliance on provider partnerships were not complicated enough, over the last decade, legislative and regulatory bodies have sharpened their focus on retirement income, adding pressure to sponsors to get it right. This has put plan sponsors at the center of a complex pursuit. Market studies and surveys suggest that retirement income services and solutions are a top priority, yet the vast majority of plans have limited retirement income optionality available to their retiring participants. According to the PIMCO’s Defined Contribution 2022 Consultant Study, reviewing retirement income solutions is identified as the number-two priority of plan sponsors, second only to review of target-date funds. 

Does all this mean we are doomed for retirement income to be in a perpetual infancy stage? 

Influences and Hesitations

As with anything, it is very easy to find reasons why not to do something. The list of influences on the fits and starts of retirement income solutions is quite long. Providers (asset managers, recordkeepers, insurance companies, etc.) have to build revenue-positive businesses to make the investment of time and money worthwhile. Who bears the cost of the setup and accessibility on recordkeeping platforms is a significant contributor to pauses and delays. We also remain in a state with a hangover of some recordkeepers still working to maintain asset management, which creates another layer of complexity in introducing new solutions and services on captive platforms. 

Further, and perhaps the biggest debate, is whether to default participants into a ready-made solution with retirement income optionality or give choice. Many studies reveal that the lens of most plan sponsors and consultants is that there is not a single right solution that will magically satisfy the retirement needs of all individuals. Rather, there is broad preference to focus on plan objectives, individual needs and unique circumstances, and participant demand to inform the pursuit.

Realistic Steps

There are countless lists and grids available that position retirement income solutions and services accessible in the marketplace. Broadly, the range of options out there includes solutions that are in or out of the DC plan, include guarantees or non-guarantees (annuity or endowment like payouts), and incorporate advice and services to help participants identify a direction suitable to their needs. Broadly, it is safe to say that the legislative and regulatory bodies have strongly signaled support and encouragement for plan sponsors to make available solutions and services to help participants draw down their retirement assets. 

Our position is that most, if not all, plan sponsors are wise to engage on the topic to establish their plan’s position on the topic. An important starting point is for committees overseeing plan assets to establish their objective for retiring participants—the role of the plan and if they wish to assist participants in the post-retirement phase. Important considerations include: 

  • Determine if you want assets to remain in the plan at retirement.
  • Establish a view on whether a single solution or range of services and solutions are most suitable for the plan, and which type(s) align to your participant needs. 
  • Learn which offerings your recordkeeper has on their existing recordkeeping platform and assessing if they meet your plan needs.
  • Discuss your committee’s views on suitability of guarantees and non-guarantees, and preference of offering solutions in or out of the plan, and 
  • Develop a timeline to inform your path forward.

The Bottom Line

All in, there simply is no single right way to tackle the complex topic of retirement income. Doing this work does not mean the result for every plan sponsor is that retirement income solutions or services will be added to the plan. However, we believe it to be beneficial for all committees to engage in productive dialogue on the topic and answer key questions about your plan to determine the right path forward. There are resources available to help untangle and simplify the retirement income pursuit…and we are here to help!

Want to learn more? Call us at (312) 973-4913 or email mark.olsen@PlanPILOT.com

About Mark

Mark Olsen is the managing director at PlanPILOT, an independent retirement plan consulting firm headquartered in Chicago. PlanPILOT delivers comprehensive retirement plan advisory services to 401(k), 403(b), and 457 plan sponsors. His specialties include plan governance, investment searches, investment monitoring, and plan oversight. Mark is recognized as a leader in the industry and speaks at national conferences, including those organized by Pensions & Investments, Stable Value Investment Association, and CUPA-HR.

Risk Literacy and Why Your Committee Should Consider It

By Mark Olsen, Managing Director at PlanPILOT

This article offers insight into the complex topic of the various risks defined contribution (DC) participants face. It also challenges traditional thinking about risk, which often oversimplifies risk as a single category and underestimates the impact various risks have on retirement outcomes.  We believe plan sponsors would do well to deploy time toward “risk literacy” and understand the various risks their participants face as they make critical plan oversight decisions. Risk literacy will help committees prioritize the way they spend time and inform key decision-making.

Risks Defined

Risk comes in many forms that sponsors have to take into consideration for participants in plan oversight—market volatility, downside risk, shortfall risk in retirement, inflation risk, interest rate risk, and participant behavioral risk, to name the primary risk factors. 

Traditionally, the most common form of risk that committees focus on is volatility, which captures the ups and downs of market events relative to a benchmark. While volatility risk is an important risk, it is not the only risk. In fact, consider that upside really is not a risk; it is a reward. Solely focusing on this single risk factor will unfortunately overlook other critical risks that have a material impact on key decisions and retirement outcomes. As a start, below is a summary of the primary risks DC plan participants face.

  • Volatility risk: The risk of a change in market value of a portfolio (up and down) as a result of changes in the volatility of a risk factor
  • Downside risk: An estimation of a portfolio’s potential loss in value if market conditions precipitate a decline in that portfolio’s value
  • Shortfall risk: Probability that a portfolio falls below some specified threshold level (e.g., a shortfall in retirement)
  • Inflation risk: The risk that purchasing power will be reduced if the value of your investments does not keep pace with inflation
  • Interest rate risk: The risk that changes in interest rates may reduce (or increase) the market value of a fixed income asset
  • Participant behavioral risk: The risk that participants will make decisions at inopportune times (e.g., selling when the market drops, buying when the market is at a high, not saving enough, borrowing from their DC account, investing misaligned to long-term goals—100% in a risk asset or asset that is too conservative)

Impact on DC Plans

The way these various risks impact investments, savings, and ultimately retirement outcomes in DC plans varies considerably. Plan sponsors who take the time to understand each risk and the impact on the choices they make on behalf of participants will be in a position to establish a hierarchy of risk prioritization to guide their work, leading to more informed decision-making. In the open, we acknowledge that the topic of risk in DC plans is highly complex. Our objective is to identify key risks at a high level and offer considerations for committees as they navigate plan decisions. We have provided a list of considerations below. By no means is this list intended to be fully comprehensive. Rather, we hope to instigate deeper thinking about risk and expand the conversation over time.

Key Committee Considerations

  • How does each risk impact the QDIA (Qualified Default Investment Alternative) of your plan? Ask your consultant/advisor for a thorough review and analysis of the impact each risk has on your QDIA and consider this compared to plan objectives.
  • Has your committee historically focused only on benchmark relative returns when assessing options (particularly for the QDIA)? Ask your consultant/advisor to expand the discussion from the perspective of downside risk/deviation and short-fall risk for a more well-rounded perspective.
  • How will our bond offerings hold up in a rising interest rate environment? Should you consider increasing diversification or other offerings? Ask your consultant/advisor for a review of your bond options.
  • Does your lineup adequately address inflation risk? What are alternatives to consider to tackle the issue? Ask your consultant/advisor for an inflation education session complete with various opportunities for evaluation and consideration.
  • Have you studied the pattern of participant behavior (deferral rates, borrowing, trading activity, investments, etc.)? Consider a deep review of these patterns and establish a communication and engagement strategy to combat areas of concern, as well as encourage better decisions.

We’re Here to Help

We hope this article has prompted the beginning of deeper thinking about the topic of risks connected to DC plan oversight. In our view, this is particularly important in a market environment that is unpredictable and at the precipice of arguably laying out all risks at once for sponsors to navigate. Today’s market environment means it is more important than ever to expand thinking about risk and be very clear about the way all risks impact committee decisions and, most importantly, participant retirement portfolios. 

Want to learn more? Reach out to us today by calling us at (312) 973-4913 or emailing mark.olsen@PlanPILOT.com

About Mark

Mark Olsen is the managing director at PlanPILOT, an independent retirement plan consulting firm headquartered in Chicago. PlanPILOT delivers comprehensive retirement plan advisory services to 401(k) and 403(b) plan sponsors. Drawing on more than two decades of experience, Mark provides institutional retirement plan consulting to 401(k), 403(b), and defined benefit plans. His specialties include plan governance, investment searches, investment monitoring, and plan oversight. Mark is recognized as a leader in the industry and speaks at national conferences, including those organized by Pensions & Investments, Stable Value Investment Association, and CUPA-HR.

Keeping Retiree Assets in Plan. Has Your Committee Established a Preference?

By Mark Olsen, Managing Director at PlanPILOT

This article offers insight into a growing area of focus for plan sponsors, which is whether or not retaining participant assets in the defined contribution (DC) plan at retirement is a priority. As DC plans have grown into their role as the primary retirement vehicle for most plan participants, it begs the question: What does that mean for the destination of retiree assets? 

10 Questions to Ask Your OCIO

By Mark Olsen, Managing Director at PlanPILOT

Demand for Outsourced Chief Investment Officers (OCIO) has skyrocketed in recent years, and a growing number of retirement plan sponsors are looking to free up internal resources by outsourcing this role. At PlanPILOT, we offer many services to help clients find the right OCIO for their needs, including a proprietary database of educational content that can be utilized throughout the outsourcing process. 

Key Considerations for Committees Seeking DC Plan Help

By Mark Olsen, Managing Director at PlanPILOT

We’ve observed a growing demand for defined contribution (DC) plan management. This article offers insight into our experience and provides considerations designed to equip committees to evaluate which DC services might be right for their unique plan needs. 

Defined Contribution Plan Oversight Is a Herculean Task

Plan sponsors have the tremendous responsibility of being stewards of DC plan assets on behalf of their participants. The baseline premise of DC plan oversight—making decisions for the sole benefit of plan participants—is a significant undertaking in and of itself. Adding to the level of responsibility in no small measure is the increased fiduciary scrutiny of legislators and regulators, as well as the ongoing evolution of the retirement landscape. It is no wonder that nearly 59% of plan sponsors use an ERISA 3(21) advisor, a fiduciary consultant or advisor who makes investment recommendations in plan oversight. (1) Further, more than two-thirds of plan sponsors are looking to change advisors. (2)

Our work with plan sponsors has confirmed that DC Plan Consultant services are right for many committees and plans. In addition, sponsors already leveraging the assistance of a consultant or advisor may need help determining if their current partnership is bringing them value based on their unique needs and circumstances. We offer a series of themes below to help committees reflect on their own plan facts and circumstances. 

While this outline is certainly not exhaustive, it does offer a starting point for committees. We believe taking the time to consider these factors can be informative in assessing a DC Plan Consultant partner and selecting one that will enhance your plan’s oversight activities.

Efficiency and Timeliness of Plan Oversight Activities

It is productive for committees to take an opportunity to reflect on the timeline and effectiveness of their plan oversight activities. 

  • How are you tracking relative to setting and achieving strategic plan, goals, and objectives over the last 12-24 months?
    • Transitions of key providers (e.g., recordkeeper)
    • Study of retirement readiness metrics of your workforce and making any changes necessary
    • Establishing the role you wish to have in the retirement journey of your workforce, which may impact the Qualified Default Investment Alternative (QDIA), or other offerings
  • Is there a process to ensure consistency and timely execution of all plan oversight activities?
    • Adherence to the Investment Policy Statement (IPS)
    • Investment structure review
    • Provider assessment, monitoring, and management (e.g., recordkeeper, custodian)
    • Investment manager monitoring or replacement (e.g., performance, investment guideline, etc.)
    • Fee monitoring and negotiations 
    • Changing investment vehicles (e.g., fund to trust or separate account)

Increased Economic Activity and Market Shifts

The economic environment is overloaded with a series of fundamental shifts, each requiring an increasing need for time and attention. 

  • Has your committee considered the following economic themes and how they may impact your plan’s investment structure and/or retirement outcomes of participants?
    • Heightened market volatility
    • Higher inflation
    • Interest rate changes
    • Lower expected returns
  • How is your committee taking into consideration the heightened economic activity and market shifts relating to your plan needs?
  • Are recent economic events causing concern and/or the desire for increased need for expert engagement and help?

Complexity of Evolving Retirement Landscape

The retirement landscape is evolving rapidly given the extensive role DC plans play in retirement outcomes of today’s workforce. The range of topics in need of study is extensive, but necessary to ensure participant needs are most effectively met.

  • Is your committee able to assess offerings based on plan and participant needs?
    • Qualified Default Investment Alternatives (QDIA) evolution (e.g., target-date solutions, managed accounts, hybrid solutions, etc.)
    • Study of glide path suitability underlying the QDIA
    • Evolving implementation techniques (e.g., active investment management, passive investment management, or a blend approach)
    • Increasing interest and demand for retirement income services and solutions
    • Growing interest in Environmental Social Governance (ESG) investments
    • Ensuring cybersecurity practices are intact
    • Increasing demand for financial wellness programs
    • Exploring changing risk/reward profiles and the impact on outcomes (e.g., alternative investments)

Committee Structure

The COVID-19 pandemic has increased the complexity of our world, resulting in significant changes to our workforce. Committee structures are not insulated from these trends; thus it is important to take this into consideration any impact to your plan’s oversight.

  • Has your committee experienced reduced resources, committee turnover, etc.?
  • Has committee turnover resulted in revisiting, questioning, and/or the need to affirm prior decisions?
  • Is the institutional memory intact, and/or does your committee have access to prior decision-makers and the rationale and thought process of prior decisions?

Summary

The complexity of DC plan oversight and the increasing demand of time and attention from committees cannot be underestimated. The expansion of services, solutions, and offerings can be overwhelming to committee members with full-time commitments and competing priorities. What’s more, the critical nature of DC plans providing successful retirement outcomes is more important than ever. Some committees are hitting on all cylinders and not in need of additional help. However, there are many committees who may benefit from adding or even changing their existing DC Plan Consultant to help them better accomplish their plan goals and objectives. Taking time to assess your plan’s unique needs and circumstances and whether additional help is needed is time well spent.

Want to Learn More?

Do you need help evaluating which DC services would be the best fit for your plan? At PlanPILOT, we strive to deliver comprehensive advisory services that help you meet and exceed your fiduciary responsibilities by providing you with the proper risk management solutions and independent advice you need. If this sounds like the type of partnership you’re looking for, call us at (312) 973-4913 or email mark.olsen@PlanPILOT.com to set up an introductory meeting. We look forward to hearing from you!

About Mark

Mark Olsen is the managing director at PlanPILOT, an independent retirement plan consulting firm headquartered in Chicago. PlanPILOT delivers comprehensive retirement plan advisory services to 401(k) and 403(b) plan sponsors. Drawing on more than two decades of experience, Mark provides institutional retirement plan consulting to 401(k), 403(b), and defined benefit plans. His specialties include plan governance, investment searches, investment monitoring, and plan oversight. Mark is recognized as a leader in the industry and speaks at national conferences, including those organized by Pensions & Investments, Stable Value Investment Association, and CUPA-HR.

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(1) Deloitte 2019 Defined Contribution Benchmarking Survey Report

https://www2.deloitte.com/content/dam/Deloitte/us/Documents/human-capital/us-the-retirement-landscape-has-changed-are-plan-sponsors-ready.pdf

(2) Fidelity 2021 Plan Sponsor Attitudes Survey 

https://institutional.fidelity.com/app/item/RD_13569_26306.html